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Privacy Policy

Mall.hallohallo.com knows that you're concern about how information about you is used and shared, and we're very grateful for your confidence that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting mall.hallohallo.com, you are accepting the practices described in this Privacy Notice.

What personal information about customers does mall.hallohallo.com gather?
The information we learn from customers help us personalize and continually improve your shopping experience at mall.hallohallo.com. Here are the types of information we gather.

Information You Give Us:
We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for purposes such as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.

Automatic Information:
We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses mall.hallohallo.com or advertisements and other content served by or on behalf of mall.hallohallo.com on other Web sites

E-mail Communications:
To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from mall.hallohallo.com if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers.

Does Hallo Hallo Alliance Share the Information It Receives?:
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below and with subsidiaries (websites) Hallo Hallo Alliance controls that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.

Affiliated Businesses We Do Not Control:
We work closely with affiliated businesses. In some cases, such as Marketplace sellers, these businesses operate stores at mall.hallohallo.com or sell offerings to you at mall.hallohallo.com. In other cases, we operate stores, provide services, or sell product lines jointly with these businesses.

Protection of mall.hallohallo.com and Others:
We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of mall.hallohallo.com, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.

Are Children Allowed to Use mall.hallohallo.com?
Mall.hallohallo.com does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use mall.hallohallo.com only with the involvement of a parent or guardian.

Terms of Use, Notices, and Revisions:
If you choose to visit mall.hallohallo.com, your visit and any dispute over privacy is subject to this Notice and our Terms of Use, including limitations on damages, resolution of disputes, and application of the law of The Philippines. If you have any concern about privacy at mall.hallohallo.com, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Delivery Complete Process
When the customer placed their order, they will receive an email confirming their order(s)

The Seller will be in-charge of shipping the ordered item(s) to its customer. Ordered Items are expected to be delivered within 3 to 7 working days if transactions are within the country. Note that the usual cause of delay is location.

The customer will be given up to 10 days from the date of the shipment in order to report or request for a Return of Merchandize. Our return process is as follows: if customers get faulty products, they can request a return. However, such a request can be made only if certain conditions are met - the product must be returnable and its return period must not be over. The shipping cost incurred from the return may be returnable through Points.

Return / Cancellation Policy
Items to be exchanged must be in saleable/marketable condition and must be returned in their original condition. Original Receipts (if provided by the seller), Waybill and Hang Tags (if any) must be attached as this is considered part of the product.

Damaged item/s must be reported to us via email; info@hallohallomall.com (item photo must be attached) and the shop owner thru the Message Board immediately within 24 hours upon your receipt.

*Note: Exchange of items applies only for DAMAGED items. We do not allow return or exchange on merchandise that does not meet your expectations in fitting / liking. That's why it is very essential to check first the SIZE CHART OF EACH PRODUCT before submitting any orders.