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Holiday Announcement

Date posted: 12/15/2016
by Hallo Hallo

To All Our Valued Clients,

Greetings!

In observance of the upcoming Yuletide season, we would like to inform you that our Customer Support and Transactions Management Team will not be able to accommodate inquiries and processing of orders on the given dates below:

  • December 16, 2016 Friday - Company Event
  • December 24, 2016, Saturday – Additional special non-working day
  • December 25, 2016, Sunday – Christmas Day (Regular holiday)
  • December 26, 2016, Monday - Additional special non-working day
  • December 30, 2016, Friday – Rizal Day (Regular holiday)
  • December 31, 2016, Saturday – Additional special non-working day
  • January 01, 2017, Sunday - New Years Day (Regular Holiday)
  • January 02, 2017, Monday - Additional special non-working day


Please be informed that during the holidays, our mail server will remain open so you may still send us your inquiries & concerns through the following emails:

  • info@hallohallomall.com - Hallo Hallo Mall concerns and inquiries
  • support@hallohallotown.com - Hallo Hallo Town concerns and inquiries
  • support@hallohallojob.com - Hallo Hallo Job concerns and inquiries


Kindly refrain from sending more than one message regarding the same inquiry as this will only further delay the process. Rest assured that we will go through all the emails that are sent in order to provide you with the help that you need.

Happy Holidays!


Warmest regards,

Hallo Hallo Alliance Team

AKB48’s first Fan Meeting in Manila turns out a success

Date posted: 12/04/2016
by Hallo Hallo

AKB48's first Fan Meeting in Manila on December 3, 2016 has come out successful after hundreds of Filipino fans gathered to watch Team 8 perform their hits onstage. One of the highlights of the events is the high touch activity where the fans had the chance to meet their idols up close.

Held in Movie Stars Café in Pasay City, the fan meeting was attended by twelve Team 8 members namely Rena Fukuchi, Yurina Gyoten, Riona Hamamatsu, Kotone Hitomi, Serika Nagano, Rin Okabe, Nanami Sato, Maria Shimizu, Karin Shimoaoki, Ayane Takahashi, Hijiri Tanikawa, and Nanase Yoshikawa.

Team 8 performed some of AKB48's best songs and gave personally signed gifts to lucky fans during a raffle segment. The pop idols also showed support for AKB48's upcoming sister group in the Philippines.

All Saints Day 2016

Date posted: 10/25/2016
by Hallo Hallo

To All Our Valued Clients,


Greetings!

Prior to the upcoming Holiday schedule, we would like to inform you that our Customer Support and Transactions Management Team will not be able to accommodate inquiries and processing of orders on the given date below:

  • October 31, 2016, Monday – Additional special non-working day
  • November 1, 2016, Tuesday – All Saints Day (Special non-working day)


Please be informed that during the above stated date, our mail server will remain open so you may still send us your inquiries & concerns through the following emails:

  • info@hallohallomall.com - Hallo Hallo Mall concerns and inquirie
  • support@hallohallotown.com - Hallo Hallo Town concerns and inquiries
  • panalo@hallohallo.com - Hallo Hallo Panalo concerns and inquiries


Kindly refrain from sending more than one message regarding the same inquiry as this will only further delay the process. Rest assured that we will go through all the emails that are sent in order to provide you with the help that you need.


Thank you for your continuous support!


Warmest regards,

Hallo Hallo Alliance Team

Ninoy Aquino Day 2016

Date posted: 08/18/2016
by Hallo Hallo

To All Our Valued Clients,


Greetings!

Prior to the upcoming Ninoy Aquino Day, we would like to inform you that our Customer Support and Transactions Management Team will not be able to accommodate inquiries and processing of orders on the given date below:

  • August 21, 2016 : Ninoy Aquino Day


Please be informed that during the above stated date, our mail server will remain open so you may still send us your inquiries & concerns through the following emails:

  • info@hallohallomall.com - Hallo Hallo Mall concerns and inquiries
  • support@hallohallotown.com - Hallo Hallo Town concerns and inquiries
  • panalo@hallohallo.com - Hallo Hallo Panalo concerns and inquiries


Kindly refrain from sending more than one message regarding the same inquiry as this will only further delay the process. Rest assured that we will go through all the emails that are sent in order to provide you with the help that you need.


Thank you for your continuous support!


Warmest regards,

Hallo Hallo Alliance Team

False Facebook Page Notice

Date posted: 07/02/2016
by Hallo Hallo

To Our Valued Customers,

We regret to inform you that there are Facebook accounts circulating on the Internet/social media which are not affiliated with Hallo Hallo Mall. To secure your privacy and avoid any inconvenience, we are sending this notice for your safety and caution.

Please be guided that transactions outside Hallo Hallo Mall is prohibited and we encourage customers to take extra precautions in dealing with false Facebook Page site not affiliated with Hallo Hallo Mall.

Example of "FALSE" Facebook Hallo Hallo Page - https://www.facebook.com/hallohallomallcustomerservice/. Please report this page to avoid distribution of false information to trick customers from buying.

Fake HHM.jpg

This is the only official Hallo Hallo Mall Facebook Page - https://www.facebook.com/HalloHalloMall

Our customer service can only be contacted through info@hallohallomall.com and (02) 478-4444. Kindly inform us if you notice other misleading/false sites different from our official website and Facebook page. Thank you for your cooperation.

Sincerely,

Hallo Hallo Mall Team

Labor Day & Philippine Election 2016

Date posted: 04/28/2016
by Hallo Hallo

To All Our Valued Clients,


Greetings!

Prior to the upcoming Labor Day and 2016 Philippine Election, we would like to inform you that our Customer Support and Transactions Management Team will not be able to accommodate inquiries and processing of orders on the given dates below:

  • May 1, 2016 : Labor Day
  • May 9, 2016 : Philippine Election 2016


Please be informed that during these days, our mail server will remain open so you may still send us your inquiries & concerns through the following emails:

  • info@hallohallomall.com - Hallo Hallo Mall concerns and inquiries
  • support@hallohallotown.com - Hallo Hallo Town concerns and inquiries
  • panalo@hallohallo.com - Hallo Hallo Panalo concerns and inquiries


Kindly refrain from sending more than one message regarding the same inquiry as this will only further delay the process. Rest assured that we will go through all the emails that are sent in order to provide you with the help that you need.


Thank you for your continuous support!


Warmest regards,

Hallo Hallo Alliance Team

Holiday Announcement - Holy Week

Date posted: 03/08/2016
by Hallo Hallo

To All Our Valued Clients,

Greetings!

Prior to the upcoming Holy Week, we would like to inform you that our Customer Support and Transactions Management Team will not be able to accommodate inquiries and processing of orders on the given dates below:

  • March 24, 2016 : Maundy Thursday
  • March 25, 2016 : Good Friday
  • March 26, 2016 : Holy Saturday


Please be informed that during the holidays, our mail server will remain open so you may still send us your inquiries & concerns through the following emails:

  • info@hallohallomall.com - Hallo Hallo Mall concerns and inquiries
  • support@hallohallotown.com - Hallo Hallo Town concerns and inquiries
  • panalo@hallohallo.com - Hallo Hallo Panalo concerns and inquiries


Kindly refrain from sending more than one message regarding the same inquiry as this will only further delay the process. Rest assured that we will go through all the emails that are sent in order to provide you with the help that you need.

Have a blessed Holy Week!


Warmest regards,

Hallo Hallo Alliance Team

Notice to All Hallo Hallo GCash Card Holders

Date posted: 02/09/2016
by Hallo Hallo

TO ALL HALLO HALLO GCASH CARD HOLDERS:

Bangko Sentral ng Pilipinas (BSP) mandates shift from magnetic strip technology to more secure EMV chip-enabled cards by January 1, 2017. Europay MasterCard Visa (EMV) is the global standard for chip-based credit and debit transaction. It safeguards customer information better than magnetic strip and reduces risks on ATM card fraud.

Hallo Hallo in partnership with Globe GCash will replace current Hallo Hallo GCash cards to a more secured EMV Card for free.

The following persons are eligible for the free replacement:

a. Sellers who were given Hallo Hallo GCash Card to receive their payment settlement.

b. Customers who were given Hallo Hallo GCash Card on previous promotions.

c. Customers who were given Hallo Hallo GCash Card for buying items from Cool Japan Shop.

Cards must be KYCd (Know Your Customer) to be eligible for this transition. ONLY ACTIVATED HALLO HALLO GCASH CARDS ARE ELIGIBLE FOR FREE REPLACEMENT. If you have not been able to activate your current Hallo Hallo GCash card, please email us at info@hallohallo.com on or before February 12, 2016. Fees may apply if you have requested replacement after February 12, 2016.

You may freely use your current Hallo Hallo GCash Card this year but please be reminded that it will no longer be usable starting January 2017. New Hallo Hallo GCash EMV Cards will be distributed this year.


Best Regards,
Hallo Hallo Alliance Team

CDS Shipping Fee is Now 49pesos!

Date posted: 02/02/2016
by Hallo Hallo





Best Regards,
Hallo Hallo Alliance Team

Hallo Hallo Point Update

Date posted: 01/28/2016
by Hallo Hallo

Best Regards,
Hallo Hallo Alliance Team

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