A. Shipping Policy
I. Items will be delivered to you immediately upon our receipt from our supplier.
II. You will be notified by Hallo Hallo Mall via email once the item is in transit.
III. We do not ship on Sundays & Holidays
B. Returns & Exchange Policy
I. Damaged and/or Expired Items upon Receipt
II. Unlocated, Incomplete, or Out of Reach Addresses
I. For Damaged or Expired Items upon Receipt:
At first, you will have to shoulder the shipping cost for returning the item, but if the item is proven to be damaged or expired, we will refund the shipping cost back to you.
**Note that the incident has to be reported (w/ product photo) to Hallo Hallo Mall via email 24 hours upon your receipt of the product for us to facilitate the exchange.
II. For Unlocated, Incomplete or Out of reach Addresses:
Item will be redelivered to you only after you've paid for the additional shipping cost thru HHM.
Contact them at firstname.lastname@example.org for further instructions.
~Thank you in advance for your purchase!~
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